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Orders placed before 1pm will usually ship the same day. Occassionally during our peak season it may take up to 48 hours before we ship your order. We try very hard to keep all of our pontoon boat seats and furniture in stock at all times. If for some reason a back order occurs we will email or call you to make you aware of the situation.
All pontoon boat seats and pontoon furniture packages ship for free from our own warehouses directly to your residence/business.
NOTE: Customers who wish to order products with Ship To addresses in Canada, Alaska or Hawaii need to call first before ordering as additional shipping charges will apply and all custom, duties and/or taxes are the responsibility of the customer.
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We ship all of our pontoon boat seats, furniture, parts and accessories via FedEx Ground.
You will not need to be home at the time of delivery as FedEx will leave your packages without a signature authorization. We know that it is difficult to schedule your day around a delivery and for this reason we have selected FedEx to deliver your pontoon accessories directly to your home or office without the hassle of dealing with a truck line.
Marine plywood and Pontoon Re-Deck Kits however are the exception and they will need to be delivered via truck line. Our freight carriers will delivery to a residencial address though it would be easier for you if we can ship plywood to a business address as it can be difficult to remove the sheets of plywood from the rear of the truck at the end of your driveway. If we do ship it to your home we recommend you have some additional help when unloading. |
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Some smaller items, when ordered by themselves, do require us to charge a flat $9.99 for FedEx shipping. We understand that it can be frustrating when the shipping is half the cost of an item, but it really does cost us an average of $9.99 to FedEx even an envelope to a residential address. This is why we add a flat charge to things like Fence Riser Kits when they are the only item ordered. Of course, the moment any of our seating or a number of parts are ordered simultaneously our Free Shipping kicks in, as we can bundle the items together. We ship smaller items FedEx rather than sending them via the Post Office. FedEx is simply more reliable when you are trying to get product delivered quickly and on time.
NOTE: Re-Deck kits and marine plywood do require us to charge additional freight. Please call or email us before ordering any marine plywood.
We want to make buying your new pontoon furniture as simple as possible, from the moment the order is placed to the time it is delivered. It is our goal that our customers should not need to worry about additional freight costs or delivery hassle. Your items will be delivered on time and in perfect condition, and for those rare cases where packages are damaged during transit, we will take care of everything. If, for example, you find one of your items has been damaged in transit, simply call us and we will issue a return service request and ship you out a replacement. You only need to tape up the damaged box (if opened) and set it in the spot it was left when delivered FedEX will pick up the damaged item and return it to us. Please see our Returns page for more information and to print our return authorization form.
Use the map below to determine the approximate shipping times from our facillity to your location
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